Frequently Asked Questions

Please check before contacting us

【Hotel / Guest rooms】
When are the check-in and check-out times?
・Check In:From 15:00 to 18:00((If you don't have dinner, the time is until 8pm)
・Check Out:～11:00((Please settle your bill by 10:00.)
【Hotel / Guest rooms】
Is there a non-smoking room?
This facility is non-smoking throughout.
Please understand that you will only smoke in designated areas.
【Hotel / Guest rooms】
Can you keep my luggage?
It will be stored at the front desk.Please do not hesitate to ask.
【Hotel / Guest rooms】
Is there a discount for consecutive nights?
We offer plan for consecutive stays with no meals included for guests who wish to use the hot spring for therapeutic purposes and for stays …Continue reading
【Hotel / Guest rooms】
Is there a kitchen that can be used with the spa plan?
There is a shared kitchen and dining area on the 3rd floor of the building that you can use free of charge.
Please bring your own ingredient…Continue reading

Reservation / Inquiry

If you have any questions, please contact us.

0858-43-2211

RECEPTION:8:00 to 20:00